Customer satisfaction is key to our Company’s success and as such Westlink have been ISO9001:2015 certified since 2004. Unwavering commitment to the continual improvement of our processes and systems enable us to ensure we stay at the forefront of global and domestic logistics innovation. Westlink staff go above and beyond our competitors to make sure customers receive the best service possible.
Maintaining a professional and high level customer service culture is one of the core philosophies of Westlink. We are committed to keeping our clients at the centre of everything we do, focusing on their needs, while building long term partnerships that deliver substantial value.
Our professional team is committed to providing proactive customer service while delivering global, regional and local solutions. Our team is accessible, accountable and armed with the knowledge, tools and authority needed to anticipate and meet our clients’ specific requirements, deliver satisfaction and exceed expectations.